Alerts
Alert rules that route the right finding to the right person
Some compliance failures need to escalate now, not at the end of the week. Alert rules in Ongo Audit fire on the events that matter, route to the right people, and keep critical findings out of the chat-message graveyard.
Critical · just now
Audit failed on site — score 67/100
Routed to · Regional manager · Shift lead
What you get
Everything in this feature.
- Trigger alerts on assignment overdue, compliance failure, low submission score, or new incident
- Per-team configuration so the right manager hears about the right finding
- Email actions today; the dispatcher is unified with push notifications for future channels
- Multiple actions per rule so a single trigger can notify several stakeholders
- Rule names and descriptions stay readable for non-technical admins
How it works
The flow, in plain terms.
- 1
Pick a trigger (overdue assignment, score below threshold, new incident, or compliance failure) and the team it applies to.
- 2
Add one or more actions: who to email and what context they should see.
- 3
When the trigger fires, the action runs immediately, with no manual dispatch in the middle.