Incidents
Incidents created automatically, tracked to resolution
A failed checklist item that lives in a spreadsheet is a finding waiting to be forgotten. In Ongo Audit, every failed compliance criterion automatically opens an incident with a unique ID, status workflow, and an audit trail you can stand behind.
INC-2026-0091
High
Compliance criterion failed on site
Opened · 2h ago
What you get
Everything in this feature.
- Auto-created from any failed compliance criterion on a submission
- Unique short ID per organization for easy reference
- Configurable incident types and severity levels
- Status workflow: opened, resolved, archived
- Attachments and team-scoped comments for context
How it works
The flow, in plain terms.
- 1
Configure incident types and severity levels for your organization.
- 2
When a submission fails a compliance criterion, an incident opens automatically and links back to the submission, criterion, and inspector.
- 3
Incidents stay open until someone resolves them, with corrective actions tracking the work in between.