Corrective actions

Corrective actions, with owners and due dates that stick

Finding a problem is the easy part. Closing the loop is what separates a real compliance program from a pile of reports. Corrective actions in Ongo Audit attach to incidents with assignees, due dates, evidence, and a status that updates as work happens.

Actions · 3 Due Fri
Replace seal
Re-train shift
Verify cold chain
What you get

Everything in this feature.

  • Assign one or more owners with explicit due dates
  • Status workflow: to do, in progress, done
  • Attach photo or document evidence at every stage
  • Custom fields for action type, root cause, or anything else you need
  • Notifications when actions are created, reassigned, or come due
How it works

The flow, in plain terms.

  1. 1

    Open any incident and add a corrective action with a name, description, owner(s), and due date.

  2. 2

    Owners get notified, see the action on their list, and update its status as work progresses.

  3. 3

    Evidence and comments stay with the action so the audit trail tells the whole story when an inspector asks.

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